Everything Is Hospitality – A Vision for Vertical Living with Philip Grace (Bob W)

In this week’s Pillow Talk Sessions, we go behind the brand with Philip Grace, CDO at Bob W, to unpack the company’s vision of hospitality-first, asset-light, and tech-forward living across Europe.

💡 Inside the episode:
🏘️ Bob W’s vertical villages that combine apartments, workspaces, restaurants, and rooftop pools
🤝 How strategic partnerships beat in-house ownership for long-term profitability
📲 What it means to run guest services across 13 countries
🤖 How AI is helping scale operations—without replacing the human touch
🚪 Why 75% of guests book again directly after one stay

Philip brings decades of experience with a future-facing lens—this one’s a must-listen.

Meet the host of Pillow Talk Sessions
Jessica Gillingham is the Founder and CEO of Abode Worldwide, a strategic public relations agency dedicated to elevating the profile of transformative technology solutions in global hospitality, lodging, and rental living. An established industry thought leader, Jessica is a frequent conference speaker and author of Tech-Enabled Hospitality, a new book exploring the innovations shaping the sector.