Pillow Talk Sessions is the essential podcast for in-depth conversations with the leaders at the forefront of transforming how modern hospitality is operationally delivered and experienced.
Hosted by Jessica Gillingham, CEO of Abode Worldwide and author of “Tech-Enabled Hospitality”, the show features leading voices shaping the next era of hospitality and flexible living.
Recent Episodes
How Mollie's is Running Hospitality Like a High Street Retailer - Wit…
What does it take to build a hospitality brand that delivers genuine quality at a budget price point? Matt Bell is the Managing Director of Mollie's, a design-led motel and diner concept with properties in Oxford, Bristol, an...
How CitizenM Mastered Hospitality Automation with Mike Rawson (Former…
Mike Rawson spent seven years as CIO of CitizenM, one of the most tech-forward hotel brands in the world. His biggest lesson? Technology comes last. In the latest episode of Pillow Talk Sessions, Mike joins me to break down w...
The Rise of Agentic AI in Hospitality with Tim Major (Operto)
In this episode of Pillow Talk Sessions , Tim Major, CEO of Operto, joins host Jessica Gillingham to explain how agentic AI is shifting hospitality from automation to autonomous execution. Through Operto One, Operto is buildi...
Privacy, Safety & the Future of Rentals with Nils Mattisson (Minut)
In this episode of Pillow Talk Sessions , Nils Mattisson, CEO & Co-Founder of Minut, explains how privacy-first technology is solving one of hospitality’s most complex challenges. Balancing guest privacy with host security. M...
Building Sustainable Hospitality with Marc Laros (The Usual Hotels)
In this episode of Pillow Talk Sessions , Marc Laros, CTO of The Usual Hotels, explains how sustainability, technology, and guest experience can be designed as one integrated operating system. The Usual Hotels is building tow...
Curated Hospitality with Cathrine Reimann (Landfolk)
In this episode of Pillow Talk Sessions with Jessica Gillingham , Cathrine Reimann, Co-Founder of Landfolk, explains why disciplined curation, not scale alone, is the foundation of a successful short-stay marketplace. Landfol...
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